Public Attitude to Urban Public Transportation Services in Jember, Indonesia

نویسندگان

چکیده

In this current condition, people’s interest in using public transportation Jember is decreasing with a low load factor value below 50%. It can be caused by the quality of services provided service providers to satisfaction transport users. Importance-Performance Analysis (IPA) method used determine level users District. The obtained from several attributes that belong Cartesian diagram. need improvement are punctuality services, providing sense security and comfort first aid facilities. user's willingness pay Rp.4,000.00 - Rp.5,000.00. Directions for future studies presented

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ژورنال

عنوان ژورنال: Civil and environmental science journal

سال: 2022

ISSN: ['2620-6218']

DOI: https://doi.org/10.21776/ub.civense.2022.00501.5